Privacy Policy

Privacy Policy

Last Updated: November 5, 2025

Harry London operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Shopify powers Harry London, enabling us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use, or make a purchase through the Services, or otherwise interact with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Policy shall prevail regarding the processing of your personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the practices described herein.

Personal Information We Collect

“Personal information” means data that identifies, relates to, or could reasonably be linked to you or another individual. It does not include fully anonymized data.

Depending on your interaction with the Services and local laws, we may collect the following:

  • Contact Information: name, address, billing/shipping address, phone number, email

  • Financial Information: card numbers, bank details, transaction data, payment confirmations

  • Account Information: username, password, security questions, preferences

  • Transaction Information: items viewed, added to cart, purchased, returned

  • Communications: details provided when contacting our support team

  • Device Information: IP address, browser details, device type, network data

  • Usage Data: how and when you interact with the Services

Sources of Personal Information

We may collect your data from:

  • Directly from you (forms, purchases, support requests)

  • Automatically through cookies and tracking technologies

  • Service providers assisting us

  • Business partners or third parties

How We Use Your Personal Information

We use your information to:

1️⃣ Deliver, Customize & Improve Services
Order processing, account management, payments, returns, product recommendations, and user experience enhancements.

2️⃣ Marketing & Advertising
Sending promotional emails or messages and showing targeted ads based on your interactions (where legally permitted).

3️⃣ Security & Fraud Prevention
Protecting accounts, detecting suspicious activity, and maintaining platform safety.

4️⃣ Customer Communication
Support inquiries, notifications, and service updates.

5️⃣ Legal Compliance
Responding to legal requests, enforcing policies, and defending rights.

How We Share Personal Information

We may share information with:

  • Shopify and service providers (IT, payment processing, delivery, analytics)

  • Marketing partners for personalized advertising

  • Affiliates within our corporate structure

  • Legal authorities when required

  • During business transitions (e.g., acquisition, restructuring)

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal data as part of their service operations, including improved features that use cross-store analytics.

Shopify is independently responsible for such processing and any rights associated with that data.
You can learn more here:
https://www.shopify.com/legal/privacy/customers

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy or security practices of third-party platforms.
Information shared publicly (e.g., on social media) may be visible to others.

Children’s Data

The Services are not intended for minors. We do not knowingly collect data from children.
If a child has provided information, please contact us to request deletion.

Security & Data Retention

We employ reasonable security measures, but no method is 100% secure.
Data is retained only as long as necessary for legal, commercial, or operational purposes.

Avoid sending sensitive data through unsecure channels.

Your Rights

Depending on local laws (including GDPR), you may have the right to:

  • Access your information

  • Request deletion

  • Correct inaccuracies

  • Data portability

  • Opt out of marketing

We may request ID verification before fulfilling requests.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your data, contact us using the information below.
You may also contact your local data-protection authority if applicable.

International Data Transfers

Your information may be transferred outside your country of residence.
Where required, we use lawful safeguards such as Standard Contractual Clauses for EU/UK transfers.

Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

Contact

To exercise your rights or inquire about our data practices, you can contact us:

📩 info@harry-london.com
📍 71-75 Shelton Street, London, WC2H 9BH, United Kingdom